FREQUENTLY ASKED QUESTIONS

Where are you located?

ABOUT ELITE REMODELING

Elite Remodeling is located on the Southeast corner of Preston Road and Gaylord Parkway. Our showroom is facing north to Gaylord Parkway and the Lowes Hardward across the street.

How long has Elite Remodeling been in business?

ABOUT ELITE REMODELING

Elite has proudly been in business since 2001.

Are you licensed and insured?

ABOUT ELITE REMODELING

Elite Remodeling is licensed in Collin, Denton, Tarrant, and Dallas counties. We carry liability, disability and worker’s compensation insurance with total coverage of $5 million. Sure it may seem excessive; and yes, that policy was difficult and expensive to get, but we believe our clients should have complete peace of mind when we are working in their home.

How much experience do you have with home kitchen remodeling?

ABOUT ELITE REMODELING

Elite Remodeling has a variety of specialties and skill-sets. Kitchen remodeling is one of the most critical types of renovations that you can undergo in your home. It is crucial that you find a remodeling company that specializes in kitchen remodeling. Kitchen renovation professionals that have a significant amount of experience are more qualified to manage large kitchen renovation projects. Always ask your contractor about their level of expertise when it comes to these types of renovations.

Can you provide references?

ABOUT ELITE REMODELING

Yes we can! Visit our testimonials page on our website. You may also want to check third party reviews on websites such as Google, Facebook, Yelp, Houzz, Better Business Bureau and more.

Does Elite Remodeling have all their required remodeling licenses?

ABOUT ELITE REMODELING

Elite is registered in all local municipalities and counties to perform a wide range of construction and renovation services for our clients. Texas does not require remodelers and most contractors to have licenses. Some situations do require permits from your city and county, and when they are required, Elite Remodeling will document and procure all necessary permits.

Do you have architects, interior designers, and other specialists on staff at Elite Remodeling?

ABOUT ELITE REMODELING

We do not have architects on staff, but we have relationships with some of the top architects and architectural firms in the area.

We do have deep backgrounds in all of the appropriate disciplines relating to design, construction, project management and business management. One of our key focus areas has always been education.

Elite has more “Certified” professionals on staff than any other Remodeler in the Greater Dallas/Fort Worth area.

In fact we are the only Professional Remodeler to have “on staff” a National Association of Home Builders (NAHB) Certified Graduate Remodeler, from the National Association of the Remodeling Industry (NARI) a Certified Remodeler and Certified Kitchen & Bath Remodeler AND from the National Kitchen and Bath Association (NKBA) a Certified Kitchen Designer and a Certified Bathroom Designer. By focusing on education, we are able to continually seek ways to improve our skills and construction processes and methodologies.

Can you help with the design phase of my project?

DESIGN SERVICES

Yes, of course. We do offer full design services and materials consultation for the entire project. However, we do not offer design services without also providing fulfillment, construction and installation services.

What is Elite Remodeling’s Process once we get started with a consultation?

DESIGN SERVICES

Identifying a clear vision for each unique design is paramount. We are committed to uncompromising design, extraordinary quality and finish, and, most importantly, our client’s utmost satisfaction. You can view our simple FOUR-STEP PROCESS from idea to complete remodel here.

If I sign a design agreement, do I get to keep the design if I decide not to build the project with Elite Remodeling?

DESIGN SERVICES

No, you will not be able to keep a set of the design plans until we have mutually agreed to move forward as your builder. The designs we create are meant for developing your final contract amount with us and they are the first step towards getting your permits, once the design is finalized. They are not a “build set” which can be distributed for estimates from other contractors. We highly suggest contacting an architect if you are looking for an architectural build set of plans that you can distribute to contractors to get competitive bids.

What is the difference between an estimate and a design agreement?

DESIGN SERVICES

An estimate is free and is an educated price that is prepare for your project. If you are completing a major renovation (such as a whole house remodel or addition), the price is for the entire project. The price of the project may fluctuate as you move through the process of design.

A design agreement means you have selected Elite Remodeling as your renovation company but you are not quite sure yet on the design you want to build. The agreement is for the design portion only so we can come to an agreement of the design and final project price prior to signing a contract for the full contract amount.

Will I need to pay for a design agreement?

DESIGN SERVICES

Most kitchen and bathroom remodels are contracted without a design agreement. Design agreements are most typically used for major renovations of multiple rooms (such as a whole house remodel) or home addition projects.

How long will a kitchen remodel take?

OUR PROCESS

The biggest variables in project duration are size, design and selections, and of course – construction. It’s no surprise that a big, complex remodel will take longer than a simple kitchen upgrade. At the initial meeting with our homeowner, the best way of providing the most accurate estimate of time to completion is to explain the process we follow every project. But, for greater detail, visit our page specifically on this topic: How Long Will My Project Take?

Do you need permits to remodel a bathroom?

OUR PROCESS

In Texas, Home Improvement Professionals and Remodeling Companies are not required to have a general contractor’s license. However, most of the renovations Elite Remodeling completes for our customers involve specialized trades such as electricians, plumbers, and HVAC specialists, who do require licenses. At Elite Remodeling, each of those specialists are indeed licensed in the state of Texas.

How can we get more storage space in our kitchen?

OUR PROCESS

One of the most coveted things of any kitchen is… having enough space! Adding more space is part of virtually every kitchen renovation. We have yet to hear anyone complain of too much space. Working with our CERTIFIED kitchen design specialists, you can expand your available space through, expanded/reconfigured island cabinetry, open shelving, re-imagine your walk-in-pantry, special pull out appliance racks, and much more.

How do you handle mistakes or disagreements?

OUR PROCESS

It is wise and highly recommended to ask your kitchen contractor how disagreements will be handled before any work is started. Problems, or as we like to call them, “Hurdles,” can and likely will arise during a remodel. Furthermore, we are all human, and sometimes mistakes will be made. Understanding how a contractor handles mistakes and disagreements upfront can save you a lot of frustration, hassle (and money) later. When possible, get this information in writing for your records.

What payment methods do you accept?

PRICING & PAYMENTS

Elite Remodeling accepts cash, checks, home equity checks and money orders.

What do costs include and how are overages handled?

PRICING & PAYMENTS

Remodeling a kitchen will be the most expensive room in your home and may require a substantial investment. It is essential to review the costs with your remodeling contractor upfront thoroughly. You should ask about what services, labor, and materials amounts are included within your estimate. It is always best to determine how overages or unexpected changes will be handled by the contractor if and when they arise. Be sure also to find out what expenses your contractor’s estimate does NOT cover.

How much will it cost us to remodel our kitchen?

PRICING & PAYMENTS

There is no easy way to provide a “quick” or “ballpark” price for a kitchen remodel. There are just too many factors involved, and the inevitable incorrectness can greatly impact a homeowner’s decision to consider a remodel project or not. But here are a couple of resources that can help you:

1) Elite Remodeling’s Complete 2020 Cost vs. Value Guide.

Can we finance a home renovation?

PRICING & PAYMENTS

Elite Remodeling does not offer financing for renovations and home improvements, but we do work with financing partners that offer that homeowners interested. Some general information can be found on our Financing page; however, it is best to call and speak with your Elite designer to review our financing partners’ options.

How much do estimates cost?

PRICING & PAYMENTS

Elite Remodeling offers no-obligation in-store design consultation. We work with a wide range of budgets, and our team of certified designs and remodelers can help you navigate the complex nature of any home remodel. From interior design services such as space planning, custom furniture, window treatments, color design, and lighting design, Elite Remodeling can assist you.

Do you provide a service warranty?

WARRANTY

Yes – Following the completion of the construction process and final walk-through, our client’s will enjoy a comprehensive 3-year labor and material warranty on all of our work and if applicable, a 10-year warranty on structural components.

Do you provide a warranty on materials purchased from Elite Remodeling?

WARRANTY

We pass on the manufacturer’s warranty for all materials we purchase for our clients. Some of these are lifetime warranties.